What can Financial Services learn about disruption from other industries?

Tuesday 6th Sep 2022 @ BST 14:00 - 15:00

Zoom | UK

Powered by Apex. How can your company learn from other sectors to adapt to the key trends quickly coming into fruition?

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What is a DLF event

The Digital Leadership Forum is a membership community of innovative digital leaders from world leading brands. Each month we host interactive knowledge-sharing sessions for our members where you can share experiences and gain fresh insights to drive your digital transformation strategies.

What happened at the event

We were joined by HSBC, Canada Life, BDO, Clifford Chance, First Rate Exchange Services and more.

Attendees heard from Starling Bank, Apex Group, CMS and Standard Chartered and gained tips and insights on:

  • How COVID-19 has increased the need for brands to improve their digital experiences
  • How new technologies drive innovation and impact the service delivery
  • How Financial Services can learn from the changes and challenges faced in other industries, both for employees and customers
  • Key lessons financial services can teach your business, including embracing technological progress, knowing your customer, collaboration, empowering consumers, creating long-term plans, and much more.


Jason Maude

Chief Technology Advocate

Starling Bank

Kushal Gandhi



Louisa Williams

Head of Communications

Apex Group

Gurdeep Singh Kohli

Member, SC Ventures

Standard Chartered