AI Leadership Forum

Operational AI Leadership Forum

About the Operational AI Leadership Forum

AI is transforming operational workflows across organisations from customer service and communications to research, compliance, product development and internal collaboration.

The Operational AI Leadership Forum supports leaders responsible for embedding AI into real operational environments and delivering measurable improvements in productivity, efficiency and decision-making.

Through collaborative sessions and expert insight, members learn how to:
Identify high-impact operational workflows where AI can deliver measurable value• Implement agentic AI systems and intelligent automation across teams and functions
Improve workforce productivity through AI-assisted processes and decision support
Build operational frameworks that balance innovation, governance and human oversight

This forum helps leaders move from isolated AI pilots to scalable operational transformation, enabling organisations to integrate AI more effectively into day-to-day business performance and long-term strategic execution.

“I enjoyed the simplicity of how complex concepts were presented, even to a non-technical audience”

Bharathish Rao

System Owner

AstraZeneca

DLF bring together opposing examples from different companies about a topic, which helps you to see the differences in interpreting it.

Emma Ledger

Product Owner

Sky

The Digital Leadership Forum provide a great way to engage in industry best practice.

Madush Gupta

Product Owner

Lloyds Banking Group

The Digital Leadership Forum bring together a diverse group of Digital Leaders to share their experiences and best practices.

Sharon Taylor

Digital Client Partner Lead

Pfizer

The Digital Leadership Forum is thought provoking and collaborative. The speakers were very good, they complemented each other very well and brought out some really valuable points.

Mark Jones

Associate Director

BDO

I particularly enjoyed hearing about design thinking case studies – it really brought the discussions and presentations to life.

Sophie Harper

Senior UX Designer

BT

I find DLF sessions to be a fun and engaging way to learn about new issues.

Paul Johnson

Partner

Baker McKenzie

“The Digital Leadership Forum is a friendly, well-informed community for anyone in the digital industry”

Philip Le Count

User Experience Designer

Highways England

I find the online sessions very informative and full of knowledgeable and passionate people. I always take new learnings and ideas away from the forum.

Lara Cook

Senior PMO Analyst

First Rate Exchange Services

Grant Thornton is supporting clients to accelerate their digital transformations leveraging our industry leading data, intelligent automation, cyber security, cloud, payments, distributed ledgers and technology risk expertise, coupled with our strategic ecosystem partnerships with the most innovative technology firms.

Sandy Kumar

Partner, Head of Financial Services Group

Grant Thornton

As organisations continue their digital transformation journey in a complex, competitive and ever evolving landscape, the ability to understand the strengths and weaknesses of the many facets of enabling effective digitalisation is critical for long term success.

Niresh Rajah

Managing Director, Head of Data, RegTech & Digital Assurance Practice, Financial Services Group

Grant Thornton

“The Digital Leadership Forum brings together a group of individuals from a diverse set of industries and jurisdictions that have a common interest in working out how things can be done differently using digital solutions.”

Andrew Beasley

Director

Clifford Chance

“A great place to hangout with peers and learn new viewpoints. I like the interactive features of the event – polling and panel discussions.”

Anil Tirunagari

Youtube Business Head Vietnam

Google

“A great place to meet like minded people and share knowledge in breakout discussions.”

Derwin Wu

Senior Manager, Digital Transformation

Hyphens Pharma International

“The Digital Leadership Forum is inspiring.”

Daniela Bogoricin

Twitter Next APAC Director

Twitter

We really value our relationship with the Digital Leadership Forum. With regular opportunities to listen, speak or interact at events, it helps us to provide the best experience for our customers.’’

‘’There’s always a DLF team member on hand to understand a problem we might be facing and use their network of connections to help us re-think how to approach it.”

Charlotte Rae

Head of Customer Experience

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