Thursday 7th Sep 2023 @ 13:00 - 14:00
Zoom | UK
Discover innovative customer experience strategies to drive growth in your organisation
In this session, members learned about how top companies are trying to create more empathetic, human focused, customer focused experience models.
If you missed the session then you can watch the speaker presentations on the videos below
Dr. Alexander Grous
Senior Lecturer and Researcher
London School of Economics
Head of Growth
VP, Global Head of Design
The Digital Leadership Forum is a membership community of innovative digital leaders from some of the world’s leading organisations including HSBC, GSK, BT, BDO, Pinsent Masons, Freshfields, G4S and many more
We run sessions for our members online and face-to-face on Digital Marketing; Analytics and Automation; Digital Customer Experience, Agility; Metaverse, ChatGPT and Generative AI; Data Ethics.