Thursday 8th Jun 2023 @ 10:00 - 11:00
Online | UK
Learn about the future of customer experience technologies.
In today’s competitive landscape, delivering exceptional customer experience is crucial for business success. During this session, you’ll gain insights into the latest trends, best practices and innovative solutions. With a focus on real-world implementation, you’ll learn how to access deeper insights to drive customer loyalty and create a seamless customer journey. Our panel will share their expertise and demonstrate where creating a customer-centric culture is most effective. Don’t miss this opportunity to learn from the best and elevate your organisation’s CX strategy.
Join this session to:
Head of Digital, Customer Experience & Digital Products
The Digital Leadership Forum is a membership community of innovative digital leaders from some of the world’s leading organisations including HSBC, GSK, BT, BDO, Pinsent Masons, Freshfields, G4S and many more
We run sessions for our members online and face-to-face on Digital Marketing; Analytics and Automation; Digital Customer Experience, Agility; Metaverse, ChatGPT and Generative AI; Data Ethics.