Video: Closing the Gap Between Social Marketing & Customer Care with Hootsuite

November 1, 2021

In October 2021, we held an online session on Reimagining Digital Customer Experiences.

During this session we explored the importance of bridging the gap between social media and customer care. And how this can develop into deepening customer connections, drive business growth, and optimise workforce experience to see positive results.

Hear from Hootsuite discuss the benefits of combining customer engagement with customer care and more.

Watch the presentation below:

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