Wednesday 5th Oct 2022 @ BST 9:30 - 11:00
Zoom | UK
How can you master your digital customer experiences?
Digital customers move rapidly from one digital channel to another. They love highly personalised, fast and inspiring experiences.
Join this Digital Customer Refresh session to explore how you can best embrace new operating models to help transform the experiences of your digital customers.
Hear and see how you can go from providing ‘good’ to ‘outstanding’ digital customer service which everyone talks about. Discuss the challenges you are facing and get answers in real-time. It’s time for a digital customer refresh. Gain actionable insights live from industry leading experts.
Secure your place today.
Tom Parsley
Managing Consultant
Credera UK
Jonno Evans
Co-founder
Project Vellir
Gemma Joyce
Head of Content
Brandwatch
The Digital Leadership Forum is a membership community of innovative digital leaders from some of the world’s leading organisations including HSBC, GSK, BT, BDO, Pinsent Masons, Freshfields, G4S and many more
We run sessions for our members online and face-to-face on Digital Marketing; Analytics and Automation; Digital Customer Experience, Agility; Metaverse, ChatGPT and Generative AI; Data Ethics.