Asian Futures: The Digital Leadership Agenda for 2022

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Sonal has over 20 years experience gained across high growth disruptive technologies: E-commerce, digital gaming, Marketing, Social Media, Cloud, Digital Mobile Media & Advertising Exchanges all leveraging real-time data to build scalable optimisations.

She has further developed expertise in executing market entry strategies, customer engagement and innovation, NLP and identifying and negotiating key partnerships.

Sonal has taken her flair for advertising to the start up world and co-founded an agency in Vietnam alongside her own consultancy company. Sonal has also mentored early stage startups and advises on high growth potential.

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Excited to work with my team to expand relationships across Asia with Enterprises who are passionate about delivering amazing experiences to their customers. Partnering with Developers and Executives alike to challenge the status quo; through the way and speed by which they communicate with their customers (SMS, email, whatsapp, voice, video and more).

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A versatile experienced senior leader and currently Director, CX Transformation and Chief of Staff, CX APJC for Cisco.

A demonstrated history of working within fast-paced customer facing business units dealing with complex cross-border issues, client relationship management, commercial, legal and sales within both the private sector and a leading multi-national company.

A 2018 ‘Ivy league’ Dartmouth business school alumni – having been chosen as one of only seven individuals to represent Rolls-Royce PLC on the TUCK ‘Discover and Create the Future’ 2030 business leadership programme.

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